Information technology management (IT management) refers to the process whereby all resources related to information technology are managed according to an organization’s priorities and needs.
This includes tangible resources like networking hardware, computers and people, as well as intangible resources like software and data.
IT management includes many of the basic functions of management, such as staffing, organizing, budgeting and control, but it also has functions that are unique to IT, such as software development, change management, network planning and tech support.
The central aim of IT management is to generate value through the use of technology and to achieve this, business strategies and technology must be aligned.
Current training courses include:
- IT Service Management